Frequently asked questions.

How long will my order take to process?

It depends. I do keep stock of most items, but if I run out, I may have to order more. But, you can expect your order to ship within 7 days of placing it, and they usually go out faster than that.

What is your shipping deadline for Holiday orders in 2025?

All orders must be placed by December 15th to guarantee delivery before December 25th. This does include local delivery.

Reach out if you have a last minute emergency and I will let you know my capabilities.

What if I don’t like an item?

You may return it within 15 days of purchase IF the packaging is intact and the item is undamaged.

What if my shipment arrives damaged?

Reach out and let me know. Take pictures of the items and packaging.

Although (Renée Stramel LLC) is not responsible for delivery damage or errors, I will try to work with you to rectify the situation.